Shipping Policy
At Hytrashopee, we are committed to providing fast and reliable delivery of your purchases. Below is an overview of our shipping and delivery process:
1. Processing Time
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Order Confirmation: Once your order is placed, you will receive an order confirmation email. Please check your email for details about your order.
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Order Processing: Orders typically take 1–2 business days to process before they are shipped. During busy periods (e.g., holidays or promotions), processing may take longer.
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Payment Verification: All orders are subject to verification before shipment. If there are any issues with your payment, we will contact you within 1–2 business days.
2. Shipping Methods and Timelines
We offer the following shipping options for your convenience:
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Standard Shipping:
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Estimated Delivery Time: 5–7 business days
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Shipping Fees: Varies based on location and order size (calculated at checkout)
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Express Shipping:
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Estimated Delivery Time: 2–3 business days
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Shipping Fees: Additional fee based on delivery location (calculated at checkout)
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International Shipping (if applicable):
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Estimated Delivery Time: 7–14 business days
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Shipping Fees: Calculated at checkout based on destination
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3. Shipping Carrier
We partner with trusted shipping carriers, such as:
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SHIPROCKET (for domestic shipments)
Shipping carriers will provide tracking information, which will be sent to your email once your order has shipped.
4. Delivery Times
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Domestic Deliveries (Within India):
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Standard Shipping: Typically arrives in 5–7 business days.
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Express Shipping: Typically arrives in 2–3 business days.
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International Deliveries:
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Delivery times vary depending on the destination, but typically range between 7–14 business days.
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Please note: Customs clearance may cause delays in international deliveries, and we are not responsible for any customs fees or taxes.
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5. Shipping Restrictions
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We currently do not offer any international shipping.
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Some restrictions may apply to certain products (e.g., hazardous materials, oversized items).
6. Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number and instructions on how to track your shipment. You can also track your order directly on the Hytrashopee website under the "Track My Order" section.
7. Shipping Delays
While we aim to deliver all orders on time, please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, including weather conditions, natural disasters, customs inspections, or carrier issues. If you experience significant delays, please contact us, and we will assist you in tracking down your order.
8. Lost or Damaged Items
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Lost Shipments: If your order is confirmed as lost by the carrier, we will initiate a claim with the shipping company. If the claim is approved, we will provide you with a replacement or a refund.
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Damaged Items: If your order arrives damaged, please contact us immediately (within 48 hours) with a photo of the damaged items and packaging. We will arrange for a replacement or refund, as appropriate.
9. Shipping Costs
Shipping costs are calculated based on the weight of your order and delivery location. Shipping fees will be displayed at checkout before you confirm your purchase. You may also be eligible for free shipping on orders over a specific amount above Rs.500/-,below Rs.500/- of order value will charge Rs.40/- per order.
10. Order Modifications
Once an order has been processed and shipped, we are unable to make changes to the delivery address or items in the order. Please double-check your order before confirming the purchase.
Contact Us: If you have any questions regarding our shipping and delivery policy, feel free to reach out to our customer service team at hytrashopee602@gmail.com / +91 7200904602.
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